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User locked out — MFA failure
Acme Corp · 12m ago
Critical
Outlook not syncing on MacBook
SkyLine Dental · 45m ago
Medium
Backup job failed — Unitrends
Vegas Office · 1h ago
Medium
AI Activity
Ticket enriched — AT-4821 linked to IT Glue + Datto
2m ago
Password reset — Summit Law via Graph API
18m ago
Time entry pending approval — AT-4820
47m ago
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autotask_ticket_enrichment.py
Enriches new tickets with IT Glue, Datto, ThreatDown
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goto_sms_monitor_v2.py
Monitors GoTo SMS for Vegas & Denver, alerts Slack
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email_automation.py
Processes emails based on email_rules.json
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